FAQ

Check out the info below. Contact us if you still have questions!

 

HOW DO I GET TO UNION STAGE? WHERE DO I PARK?
Union Stage is located at The Wharf, at 740 Water Street SW. The Wharf website provides extensive resources for planning your trip to the area: wharfdc.com/getting-here/
SHOULD I BUY A TICKET IN ADVANCE?
We recommend buying tickets in advance for any shows that you plan to attend. While not all shows sell out, many do, and we are unable to guarantee that tickets will be available at the door.
DO YOU HAVE A BOX OFFICE?
We do! Its located at the bar on the ground floor, open every night we have a show at 5:30 PM. You can buy tickets without fees. Nice!
ARE THERE ANY AGE RESTRICTIONS AT UNION STAGE?
Nope. Union Stage is an all-ages venue all the time (unless otherwise noted for specific shows). However, as we do sell alcohol, please bring photo identification to any show that you plan to attend.
HOW CAN I GET UPDATES REGARDING UNION STAGE SHOWS?
That’s easy! Just sign up for our e-mail list below, or find us on Instagram, Twitter, Facebook.
IS THERE A DRESS CODE AT UNION STAGE?
Beyond “being dressed,” nope.
IS THE BUILDING HANDICAP ACCESSIBLE?
Yes, it is! We are wheelchair accessible. If you have other special needs or arrangements, please do not hesitate to ask for the manager on duty when you arrive for a show, and we will do our best to accommodate you.
REFUNDS & EXCHANGES?
There are no refunds or exchanges for tickets unless a show is canceled. If a show is postponed or rescheduled, your ticket for the original date is good for the new show. Hang on to your tickets. If you cannot attend the rescheduled date, email us@unionstage.com and we can facilitate a refund or exchange. You have seven (7) days from the postponement announcement to reach out and receive a refund or exchange.
CAN I BRING A BACKPACK IN?
No backpacks are allowed in the concert area. If you bring a backpack security will search it and keep it in the security corner in the Tap Room. We are not responsible for lost/stolen items.